TY  - THES
U1  - Master Thesis
A1  - Schmaltz, Christoph
T1  - Development and Evaluation of a Knowledge-Based Process Prototype
BT  - A Case Study at the United Nations Office for Project Services
N2  - The objective of this M.A. thesis is the development and evaluation of a system that enables the effective and efficient access to relevant knowledge objects and provides process transparency. In the beginning, fundamental terms and concepts of knowledge management and usability are introduced briefly. This theoretical foundation serves as the basis for the prototyping-oriented development of the tool. Finally, the tool is evaluated by users. Based on these insights, recommendations are made to further enhance the usability and thus the value of the system. As a result, a hypertext-based knowledge map is developed which takes its users directly to process-specific information and facilitates the understanding of complex processes.
KW  - Betriebliche Information und Kommunikation
KW  - Wissen
KW  - Wissenskarten
KW  - Evaluation
KW  - Prototyping Lebenszyklus
KW  - Knowledge
KW  - Knowledge Maps
KW  - Usability
KW  - Prototyping-oriented Life-Cycle
Y2  - 2006
U6  - https://nbn-resolving.org/urn:nbn:de:gbv:hil2-opus-1006
UN  - https://nbn-resolving.org/urn:nbn:de:gbv:hil2-opus-1006
SP  - 116
S1  - 116
ER  -