TY  - JOUR
U1  - Zeitschriftenartikel, wissenschaftlich - begutachtet (reviewed)
A1  - Frank, Ninon Franziska
A1  - Schrader, Jarmo
T1  - Do They Really Know What They Need? Prototypes and Different Research Methods as a Means of Testing Students‘Feedback – A Case-Study
JF  - New Review of Academic Librarianship
N2  - Adopting a demand-oriented perspective helps librarians to understand their users better. Involving them in ongoing changes has the potential to have a lasting positive effect on the satisfaction of existing users and the recruitment of new ones. Three case-studies, which involved creating new learning spaces at the University Library of Hildesheim lead to the understanding that librarians need to employ attitudinal and behavioural research techniques to reach that goal because users – as it turns out – often do not really know what they need until they get a chance to try it.
KW  - User experience
KW  - prototypes
KW  - study spaces
Y1  - 2021
UN  - https://nbn-resolving.org/urn:nbn:de:gbv:hil2-opus4-12987
U6  - https://doi.org/10.25528/087
DO  - https://doi.org/10.25528/087
VL  - 26
IS  - 2-4
SP  - 433
EP  - 444
PB  - Taylor & Francis
ER  -