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Accessible communication is easy to find, easy to perceive, easy to understand and is related to the previous knowledge of the recipients. Target groups may have special communication needs necessitated by sensory, cognitive or psychological impairment, low education or critical life events such as illness, loss of reference persons or forced migration. When texts fail to address the needs of these target groups, they become barriers to successful interaction: sensory and cognitive barriers, media and culture barriers, language or specialized language barriers or even motoric barriers.
Accessible communication comprises all measures to prevent texts (oral or written) from becoming a barrier for the intended target groups. This is a broad field of action that comprises, but goes way beyond Easy and Plain Language: A text could be written in Easy Language but the intended users have no access to it; a text may not be well perceived and therefore not understood; a text may be accessible online, but directed to users with different media preferences; a text may be easy to perceive and understand but not acceptable with respect to the politeness requirements of the users. What good are such texts to the target audience?
This paper, that was held as Plenary Speech on the 2019 Klaara Network conference, focuses on Easy Language and Accessible Communication in Germany and discusses communication barriers and the conditions of communicative accessibility for people with diverse needs in the light of the following questions: What road have we travelled thus far? Where are we right now? Have we really covered all necessary aspects of accessibility? Where do we go from here?
Easy Language - Plain Language - Easy Language Plus. Balancing Comprehensibility and Acceptability
(2020)
This book shows how accessible communication, and especially
easy-to-understand languages, should be designed in order to become instruments of inclusion. It examines two well-established easy-to-understand varieties: Easy Language and Plain Language, and shows that they have complementary profiles with respect to four central qualities: comprehensibility, perceptibility, acceptability and stigmatisation potential. The book introduces Easy and Plain Language and provides an outline of their linguistic, sociological and legal profiles: What is the current legal framework of Easy and Plain Language? What do the texts look like? Who are the users? Which other groups are involved in the production and use of Easy and Plain Language offers? Which qualities are a hazard to acceptability and, thus, enhance their stigmatisation potential? The book also proposes another easy-to-understand variety: Easy Language Plus. This variety balances the four qualities and is modelled in the present book.
This volume presents new approaches in Easy Language research from three different perspectives: text perspective, user perspective and translation perspective. It explores the field of comprehensibility-enhanced varieties at different levels (Easy Language, Plain Language, Easy Language Plus). While all are possible solutions to foster communicative inclusion of people with disabilities, they have varying impacts with regard to their comprehensibility and acceptability. The papers in this volume provide insights into the current scientific activities and results of two research teams at the Universities of Hildesheim and Mainz and present innovative theoretical and empirical perspectives on Easy Language research. The approaches comprise studies on the cognitive processing of Easy Language, on Easy Language in multimodal and multicodal texts and different situational settings as well as translatological considerations on Easy Language translation and interpreting.